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Disputes regarding improper performance or non-performance of the contract shall be examined out of court in accordance with the procedure established by the Law of the Republic of Lithuania on Consumer Protection at the State Consumer Rights Protection Authority, address A. Goštauto str. 12, 01108 Vilnius, e-mail tarnyba@vvtat.lt, phone +370 5 2626760, webpage www.vvtat.lt. You can apply electronically via the Online Dispute Resolution (ODR) platform https://ec.europa.eu/odr/.