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All passenger pick-up locations are specified in the Itineraries of each trip offer. In case of multiple pick-up locations in the same city, you will be able to choose the one that is more convenient to you when booking your trip. Passenger pick-up locations will also be specified on your bus ticket.
Bus departure times from different passenger pick-up locations are indicated in the Itinerary of each trip offer, as well as on your ticket. The carrier is not obliged to wait for passengers who are late, so please arrive on time. If the bus is not there or you cannot find it 10-15 minutes before departure, please contact us immediately. We recommend that you arrive at the passenger pick-up location you selected when booking your trip 15 minutes before the specified departure time. If all passengers gather earlier, the bus will be able to depart earlier.
For the trip back, the bus will pick you up at the same place where you get off or before getting off the driver will inform you where they will pick you up after the event. If you have booked only a trip back and exact passenger pick-up location has not been specified in advance, we will send you this information by e-mail on the day of the event when the bus reaches its destination.
Yes, you can, however the price of the trip will be the same because no one else can reserve your seat. When booking a trip, please select that you will only be traveling one way so that the driver and other passengers do not have to wait for you unnecessarily.
Tickets to events are not included in the price, unless otherwise stated in the specific trip offer.
No. All passengers, when purchasing tickets, undertake not to smoke, consume alcohol, narcotics nor psychotropic substances during the trip. Persons who are intoxicated or otherwise behaving inappropriately will also be denied boarding.
A reservation confirmation email is sent immediately after payment, however the tickets are sent only when the trip is confirmed and bus details for the trip are added (usually not later than 24 hours before departure). This is because some of the important information about your trip (such as bus registration No.) is not available in advance.
Yes, especially for these 3 reasons. 1) Buying tickets in advance is cheaper. 2) If you wait too long, there might be no more seats available. 3) The earlier everyone books, the sooner the trip is confirmed. Moreover, by booking in advance, you do not risk anything, because if there are not enough bookings, you will get a full refund.
The times indicated in the schedule are indicative. Don't worry, continue enjoying the event, and return to the bus within 30 minutes after it ends.
